Five things we help with.

You don't have to work out which one you need. Tell us what's going wrong and we'll tell you — or tell you it's none of them.

  • Running a small business means holding everything at once — staff, stock, standards, money, and the actual product. We work on the systems underneath all of it.

    WHAT'S INCLUDED

    —  Operations and workflow — finding what actually slows your team down

    —  Costing and margin — knowing your numbers instead of guessing

    —  Staffing, rosters and structure

    —  Food safety and kitchen standards

    —  SOPs and documentation, so the business isn't stored in your head

    —  Opening, layout and setup advice

    GOOD FOR

    Businesses that feel like they're always putting out fires instead of running.

  • Most consistency problems aren't attitude problems. They're training problems — and usually nobody wrote anything down.

    WHAT'S INCLUDED

    —  Hands-on barista training — latte art, manual brew, extraction

    —  Machine and grinder calibration, and teaching your team to dial in themselves

    —  Written standards your staff can actually follow

    —  Onboarding processes for new hires

    GOOD FOR

    Cafés where the coffee changes depending on who's on shift.

  • Most small-business tech problems aren't complicated. They're just annoying, and nobody has time to fix them properly.

    WHAT'S INCLUDED

    —  Microsoft 365 setup and business email

    —  User accounts, permissions and shared mailboxes

    —  Device setup and management

    —  Wi-Fi and networking

    —  POS and everyday troubleshooting

    —  Backups and basic cybersecurity

    —  The printer that never, ever works

    GOOD FOR

    Businesses that just want the tech to work, and stay working.

  • If the same job eats your Sunday every week, it can probably be automated. We build small, specific systems that take one repetitive task off your desk — pulling the numbers off supplier invoices, turning POS exports into a plain-English weekly summary, giving your team one place to look things up.

    HONEST NOTE

    This is our newest service, and we're running it as a limited number of pilots rather than selling it off the shelf. That means a scoped, specific build, a fixed price agreed before we start, and our full attention on it.

    ONGOING COST LINE

    Anything we build that runs on our systems carries a small monthly cost to keep it alive. We'll tell you what that is before we build.

    GOOD FOR

    Owner-operators still doing admin at night or on weekends.

  • Finding the right supplier shouldn't be a second job on top of the one you already have.

    WHAT'S INCLUDED

    —  Supplier research and identification

    —  Evaluating opportunities properly — landed cost, reliability and terms, not just the headline price

    —  Australia to Indonesia connections where they genuinely make sense

    GOOD FOR

    Businesses widening their supplier base who want someone doing the legwork.

—  The first conversation is free.

—  Consulting, training, IT and sourcing are quoted per project and agreed before we start.

—  Automation is a build fee plus a small monthly to keep it running — both quoted upfront.

—  If a job turns out bigger than we scoped, that's a new conversation and a new price, not a bigger invoice.

What it costs

Not sure which one you need?

That's normal, and it's our job to work out. Tell us what's going wrong.

Start with a free chat →